Register now to join Ufos Travel and make travel friends around the world
Login to follow friends and send messages. No Account? Register
×
CCleaner is a popular tool for cleaning up unnecessary files and optimizing system performance. However, sometimes users may encounter issues where CCleaner stops working. This guide will provide you with step-by-step instructions to troubleshoot and resolve these issues.Common Causes and Solutions1. Check for UpdatesEnsure that you are using the latest version of CCleaner. Sometimes, bugs in older versions can cause the software to stop working. Visit the ccleaner official site to download and install the latest versio. 2. Run CCleaner as AdministratorPermission issues can prevent CCleaner from functioning correctly. Try running it with administrative rights:
Right-click on the CCleaner icon and select “Run as administrator”.
If prompted, allow permission to make changes to your devic.
3. Disable Antivirus and FirewallCertain security software can interfere with CCleaner’s operation. Temporarily disable your antivirus and firewall to see if they are causing the issue:
Antivirus: Disable your antivirus software temporarily.
Firewall: Disable your firewall settings temporaril.
4. Reinstall CCleanerIf CCleaner still isn’t working, the installation might be corrupt. Uninstall and reinstall CCleaner:
Go to “Settings” > “Apps”.
Find CCleaner, select it, and click “Uninstall”.
Restart your computer.
Download and install the latest version from the
5. Check for Windows UpdatesSometimes, the issue may be related to your Windows operating system. Ensure your Windows is up to date:
Click on the Start button.
Go to “Settings” > “Update & Security”.
Click on “Check for updates” and install any pending updates
6. Clean Boot WindowsA conflicting application might be causing CCleaner to stop working. Perform a clean boot to disable third-party startup programs and services:
Follow the instructions in this
Restart Windows after disabling startup items and then try opening CCleaner again
7. Repair Registry IssuesCorrupt registry entries can prevent applications from working correctly. Use built-in Windows tools or third-party registry cleaners to fix this. Always back up your registry before making changes 8. Check System Files for CorruptionUse the System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools to check for system file integrity:
Open Command Prompt as an administrator.
Type sfc /scannow and press Enter.
Type DISM /Online /Cleanup-Image /RestoreHealth and press Enter
9. Check Event ViewerThe Windows Event Viewer can provide more information about why CCleaner is not working. Check for any relevant error messages in the Event Viewer Contacting CCleaner SupportIf the above steps do not resolve the issue, you may need to contact CCleaner support for further assistance. 1. Online Support PortalSubmit a support ticket through the
Provide detailed information about your issue, including your operating system, CCleaner version, and any error messages
2. Email SupportSend an email to the CCleaner support team:
Include your full name, email address, CCleaner version, a detailed description of the issue, and any steps you’ve already taken to resolve it
3. Live ChatFor immediate assistance, use the live chat feature on the
Describe your issue and follow the instructions provided by the support agent
4. Community ForumsThe CCleaner Community Forum is a valuable resource where users can share solutions and troubleshoot issues together Tips for Effective CommunicationWhen contacting support, ensure you:
Provide detailed information about your issue.
Be concise and clear in your description.
Follow up if you do not receive a response within a reasonable timeframe
ConclusionIf CCleaner has stopped working, try the troubleshooting steps outlined above. If the issue persists, do not hesitate to contact CCleaner support for further assistance. By following these guidelines, you can quickly resolve issues and continue enjoying the benefits of a clean and optimized system.