Sofitel Beijing Hotel, bathrooms and toilets are full of traces of previous stays!

Pros: Points arrive quickly and are available at checkout the next morning. Disadvantages :[1] From the point of view of the decoration, as a five-star hotel (the basic room rate of $220 on the day of check-in), the hotel door is particularly small, the second door even requires guests to walk on the left side of the small door, if a little stronger, you can't walk; When you get to the hall and look at the lights on the ceiling for half a minute at night, you think it's cheap. Walk to the elevator lobby, whether it is the 1st floor, 25th floor or -1 floor, the upper and lower signs are crooked, it is really no matter.

Entering the room, the bathroom and toilet in the room are covered with a layer of leather, but the leather is covered with traces of the previous stay. In the evening, I went to the executive lounge, there were no obvious signs to guide me, and there were no staff members at the entrance to the lounge. I even walked to the restaurant next door by myself. I realized I was going the wrong way, so I went to the other side. The decoration of the lounge is very old, the lighting is very dim, and I don't think the space has any ornamental value.

[2] From the beginning of the service, from 3 p.m., only three counters were available and there was no one at the VIP counter. I stood for 15 minutes before learning that I had been placed on the members' floor on the 22nd floor and that the room had not been upgraded. I asked if the suite was full and it hadn't been cleaned, so the waiter asked us to sit in the lobby for a while. After sitting in the lobby for 20 minutes, I couldn't wait. I went to the front desk and told me it would take 40 minutes. I think you should have told me first, not to waste my waiting time. After I arrived at my room, neither the welcome drink voucher nor the welcome fruit appeared from the time I checked in to the time I left the store.

[3] In the evening, I wanted to use the laundry voucher, so I took 5 pieces of clothes to wash for the hotel. The laundryman at the hotel was very kind and initially reminded that only 3 items could be washed with one coupon per night, then I told the staff that I wanted to use 2 coupons. He's gone. Ask the boss for me. After a while, he came back and said it was all right. But the front desk said I could only cancel one ticket. After I explained the above reasons, the front desk told the laundry staff may have misunderstood and asked me to understand him. They will also intensify their training. Now this Sofitel is on my blacklist!